19 min 45 s

Rev. Alisa Dickhoff

Shifting the congregation’s culture from one where conflict is worked through from a place of love, rather than from anger or power;

The pastor must lead by example, modelling healthy communication skills;

Alisa leads us through a personal example of addressing bullying behavior;

Alisa acknowledged that her experience may not be applicable to congregations with more severe relationship tensions and encouraged caution in applying her methods;

She highlights the need for immediate feedback when issues arise to help others understand the impact of their words and actions.

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